1. General

These conditions are the sole conditions upon which we are prepared to accept orders from and supply goods to you, the customer. They shall govern the contract to the entire exclusion of any other express or implied conditions unless agreed in writing by us prior to the acceptance of an order.

2. Carriage & packing

This will be charged on all orders according to the weight and number of cartons in the consignment with a minimum charge of £10

3. Delivery

  • We will deliver to a designated delivery address
  • We may choose to deliver in reasonable instalments whereby each instalment is treated as a separate contract in which case you shall accept and pay for the goods in such reasonable instalments
  • You are not entitled to reject any consignment if there is a shortfall or excess in quantity of goods delivered which is so slight that it would be unreasonable to do so
  • Details of damage to goods, or shortage of goods found on delivery must be made in writing to us and to the carrier within 3 days of receipt, otherwise no claim will be entertained
  • Non-delivery of goods must be notified to us within 10 days of the relative invoice date: failure to advise will be held to free us from any liability thereto
  • We shall not be liable for any consequential loss in relation to damage to or non-delivery of goods
  • We will aim to deliver by the date quoted at the date of order, but this is an estimate only and time in this instance is not of the essence

4. Quotations & prices

  • Quotations are based on current costs of materials and manufacture and we reserve the right to make amendments as necessary
  • Prices shall be those ruling at the date of invoice
  • For extra large sizes and special measures surcharges of 10% and 15% respectively will apply
  • Your acceptance of our quotation includes all elements: size range (if applicable), materials and price and you will be liable to pay in full for all garments ordered.
  • Production will not commence until we have received a complete purchase order.

5. Payment

Payment must be made by you, the customer as named on the order, in strict accordance with the terms agreed upon acceptance of the order. The maximum time allowed for full settlement of any invoice is 30 days from the invoice date after which you will be in breach of ourterms. In this event we shall be entitled under the Late Payment of Commercial Debt (Interest) 1998 Act to charge interest at 8% above Bank Base Rate and to compensation as set out therein. This condition will be strictly enforced.

6. Risk

The risk in the goods passes to you when the goods are delivered to you

7. Reservation of title

Notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to you until such time as we have received full payment of the purchase price for all the goods or services previously or subsequently supplied by us under this and all other contracts between us and you for which payment of the full price of the goods or services thereunder has not been paid. You are not entitled to pledge the products or to transfer title in them as security. You must inform us within 24 hours of any distraint or other seizure by third parties affecting our goods or rights. You are obliged to store all goods supplied by us in a manner which clearly identifies our ownership of the goods.

8. Limitations on liability

Where goods are faulty they will be credited in full provided they are returned, unused, within 10 days of delivery. Our liability to you for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances shall exceed the price of the goods.

9. Cancellation

Once work has commenced on your order it will not be possible to cancel or amend it and you will become liable for the full cost.

10. Force Majeure

Every effort will be made to carry out the contract but its due performance is subject to cancellation or such variation as we may consider necessary as a result of inability to secure labour or materials or as a result of any act of God, strike, dispute, fire, flood, legislation or other cause beyond our control and we shall not be held liable for any delay, default, loss, loss of profit or damage due to any of these causes.

11. Proper Law

The contract shall be governed by English Law and subject to the non-exclusive jurisdiction of English courts

Signed by ………………………………………………………

On behalf of …………………………………………………………

Date ……………………………………………………………..

About Us

Innovation, Quality, Customer Service

FlamePro is dedicated to innovation, quality and customer service. We provide fire fighting personal protective equipment (PPE), fire retardant workwear and station wear to end users.


FlamePro Global Ltd
Unit 4, Napoleon Business Park, Wetherby Road, Derby, DE24 8HL

t: +44 (0)1332 341 030
f: +44 (0)1332 340 673
e: info@flame-pro.com

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