Every business says they provide great customer service on their website. But what do they mean by that?

At FlamePro we have a very simple set of customer service values that we know set us apart in the way we deliver for customers like you:

  1. Everyone in our business is 100% focused on FlamePro firefighter garments and that makes us experts
  2. We understand what you need. With a team with many years of firefighter and fire resistant garment experience we understand what you need. We’ll share best practice and industry experience to help you make the best choice for your team, and if you need something out of the ordinary we can make that happen for you too
  3. “Never compromise, because lives depend on it.” Our team is committed to this core value of our business, being uncompromising with each other and our suppliers to deliver only the best for you
  4. Innovate in the way we deliver as much as in the products we deliver. We’re always looking for ways to make dealing with FlamePro even better
  5. If we’re on the ball, why shouldn’t we deliver revolutionary fulfilment?

How can we make fulfilmenet revolutionary?

At FlamePro we know that every day you and your team aren’t wearing our garments they are losing out on the benefits of wearing FlamePro.

That’s why we’ve torn up the rulebook once again when it comes to fulfilling your orders, and we haven’t finished writing the new one just yet either … watch this space!

With market-leading delivery times of only 6 to 8 weeks for large and even bespoke orders, we can also provide next day delivery for small volumes of garments which we hold in stock. Two great examples of how FlamePro is leading the line once again.

6 Week Lead Time

With our popular firefighting kits available from stock for next day delivery, our specialist garments also have an industry leading lead time of between 6-8 weeks.

Flexible Manufacturing

Expert advice based on our long experience in the industry. Our ranges can be adapted to meet most fire fighting needs.

Trail Blazing Products and Materials

Continuous innovation, working with materials suppliers & designers to evolve new solutions to fire fighters’ problems.

Advice from our UK fire fighting experts

Please get in touch for expert advice on fire fighting personal protective equipment (PPE). We’ll talk through the options, whether you require one of our
standard ranges or a more bespoke solution. We will respond quickly and positively to your enquiry, and would love to speak with you.


Featured Fire Fighting Products

Our specialist fire fighting clothing and accessories are designed in the UK and available worldwide. We’re committed to innovation, quality and customer service in providing fire fighting personal protective equipment (PPE), fire retardant workwear and station wear.
  • 805 Trouser – PBO (800/805 Combo)

    £432.34 + VAT
  • 800 Jacket – PBO (800/805 Combo)

    £561.93 + VAT
  • 602 Wildland Jacket – Kermel Aramid

    £175.27 + VAT
  • ProGARM FR/ARC Baselayer Bottom

    £36.33 + VAT